Privacy Policy

Effective Date: Feb 2025

Last Updated: Feb 2025

Welcome to TheReseller.co (Brand Seller), your trusted partner for white-label SaaS solutions. Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with https://thereseller.co (“Website”) and our services.

1. General Information

  • Domain Name: https://thereseller.co
  • Registered Business Name: Brand Seller
  • GST Number: 23HEPPK0336M1Z7
  • Business Type: SaaS & White-Label Reseller Services
  • Contact Email: support@thereseller.c
  • WhatsApp Support: +91-9977708399

By using our Website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.


2. Information We Collect

We collect different types of information to provide and improve our services:

A. Information You Provide Directly

  • Contact Information (Name, Email, Phone Number, WhatsApp Number)
  • Business Information (Company Name, GST Number, Website URL)
  • Billing Information (Payment Details, UPI, Bank Details)
  • Support Requests & Communication (Messages, Emails, Chats)

B. Information We Collect Automatically

  • Website Analytics: IP Address, Browser Type, Device Type, Referring URLs, and Website Interaction Data (using Google Analytics, Facebook Pixel, Zoho CRM, and Microsoft Clarity).
  • Cookies & Tracking Technologies: We use cookies to enhance user experience, improve our services, and track preferences.

C. Information from Third-Party Sources

  • Payment Gateways (e.g., Razorpay, Paytm, CosmoFeed): We may receive transaction confirmation but do not store sensitive payment information.
  • Social Media & Ads: If you interact with our ads on Google, Facebook, Instagram, YouTube, or LinkedIn, we may collect your contact details for lead generation.

3. How We Use Your Information

We use collected information for the following purposes:

To Provide Services: White-label software installation, API access, and reseller account setup.

For Communication: WhatsApp, SMS, or Email updates on purchases, offers, and support requests.

For Business Growth: Marketing promotions, referral programs, and reseller partnerships.

For Payment & Billing: Processing transactions, generating invoices, and tax compliance.

For Security & Compliance: Fraud detection, dispute resolution, and compliance with legal requirements.

For Website Optimization: Enhancing user experience, tracking ad performance, and personalizing content.


4. How We Share Your Information

We DO NOT sell or trade your personal information. However, we may share it with:

🔹 Service Providers & Payment Processors: To facilitate transactions securely.

🔹 Marketing & Advertising Partners: To show relevant offers via Google Ads, Meta Ads, and Email Campaigns.

🔹 Legal & Regulatory Authorities: If required by law, court orders, or to protect against fraud.

🔹 Business Transfers: If we merge, acquire, or sell business assets, user data may be transferred.


5. Your Data Protection Rights

You have the right to:

🔹 Access & Update Information: You can modify your account details anytime.

🔹 Opt-Out of Marketing: Unsubscribe from our promotional emails, WhatsApp messages, and SMS anytime.

🔹 Request Data Deletion: Contact us if you wish to remove your personal data from our records.

🔹 Disable Cookies: Manage browser settings to control cookie usage.

For data-related queries, email us at [Insert Email] with the subject “Data Privacy Request.”


6. Payment & Financial Data Security

💳 Secure Transactions: We use third-party payment gateways (Razorpay, Paytm, CosmoFeed) and do not store card details.

🔐 SSL Encryption: All transactions are processed securely using encryption.

🛡️ Fraud Prevention: We may verify large transactions before processing.


7. Data Retention Policy

📅 We retain your data only as long as necessary for service fulfillment, legal compliance, and dispute resolution.

📌 User Accounts: If inactive for 12 months, we may delete the account permanently.

📌 Transaction Data: Retained for legal & tax purposes for up to 5 years.

📌 Marketing Data: Retained until you opt out or request deletion.


8. Third-Party Services & API Integration

If you integrate third-party services like WhatsApp API (AiSensy, Wati, Interakt), Zoho CRM, Bulk SMS API, or Website Builder SaaS, please review their respective privacy policies.

We are not responsible for third-party data handling, but we ensure our vendors comply with security standards.


9. Cookies & Tracking Technologies

We use cookies for:

🍪 User Experience: Remember login sessions, language preferences.

📊 Analytics: Google Analytics, Facebook Pixel, Zoho CRM, Microsoft Clarity.

🎯 Marketing: Retargeting ads based on website behavior.

🔹 Disable Cookies: Adjust browser settings to block cookies, but note some features may not function properly.


10. Children’s Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect data from minors.


11. Policy Updates & Changes

📅 We may update this Privacy Policy periodically.

📌 Changes will be posted on this page with an “Effective Date.”

We encourage users to review this page regularly for updates. Continued use of our services means you accept any revisions.


12. Contact Us

For privacy-related inquiries, reach out to us:

📧 Email: [Insert Email]

📞 WhatsApp Support: +91-9977708399

🌐 Website: https://thereseller.co

📍 Business Name: Brand Seller

📌 GST Number: 23HEPPK0336M1Z7

Thank you for trusting TheReseller.co!

Your privacy and security are our priority. 🚀