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Legal Disclaimer

Understanding Your Rights and Responsibilities with TheReseller.co

Important Notice

Effective Date

18th September 2025

Last Updated

18th September 2025

Operating Entity

M/s Brand Seller trading as TheReseller.co

This comprehensive disclaimer governs your usage of thereseller.co, including all subdomains, associated products, portals, and programmes. By accessing or utilising our services, you explicitly acknowledge and agree to be bound by these terms and conditions.

Our white-label software solutions and SaaS offerings are designed exclusively for lawful business purposes within the Indian regulatory framework. Please review these terms carefully before proceeding with our services.

Service Information & Warranties

General Service Provision

TheReseller.co provides sophisticated white-label software and SaaS solutions tailored for Indian businesses. All content displayed on our platform—including descriptive text, promotional images, interactive demonstrations, detailed case studies, and pricing examples—is furnished solely for general information and marketing purposes.

Our services are designed to support legitimate business operations whilst ensuring compliance with Indian regulatory requirements and industry best practices.

"As Is" Service Delivery

All services and website content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. This includes but is not limited to merchantability, fitness for particular purposes, non-infringement, or guarantees of uninterrupted or error-free operation.

Performance & Results Disclaimer

Revenue Projections

Any revenue figures, ROI calculators, or income examples displayed are purely illustrative. Actual business outcomes depend entirely upon your specific market conditions, pricing strategies, execution capabilities, and regulatory compliance.

Client Testimonials

Testimonials and case studies reflect genuine experiences of specific clients under their unique circumstances. Individual results vary significantly and are not guaranteed or representative of typical outcomes.

Business Metrics

We do not guarantee specific lead volumes, conversion rates, approval success rates, or profit margins. Success depends on numerous factors beyond our software capabilities.

Third-Party Dependencies & Integrations

WhatsApp Business Platform

Integration with Meta's WhatsApp Business Platform, subject to their terms, policies, and approval processes which are beyond our direct control.

SMS & Voice Services

Utilisation of DLT-compliant SMS and voice routes through authorised telecom providers, governed by TRAI regulations and provider-specific terms.

Payment Gateways

Integration with leading Indian payment processors including Razorpay, Paytm, and CosmoFeed, each maintaining independent terms and processing capabilities.

Infrastructure Partners

Dependence on CRM systems, analytics platforms, hosting providers, and CDN services, all maintaining separate operational standards and availability commitments.

These third-party services maintain independent terms, pricing structures, rate limitations, approval workflows, and uptime commitments. Any outages, delays, policy modifications, pricing changes, or service denials by these providers remain outside our operational control and do not create liability or refund obligations on our part.

Service Delivery & Uptime Standards

99.9%

Uptime Target

Our managed environments aim for exceptional availability, though actual uptime may vary due to maintenance windows and external dependencies.

4

Installation Hours

Typical installation timeline for standard deployments, subject to correct inputs and third-party propagation delays.

Standard installation timelines represent typical estimates under normal operating conditions. Actual deployment duration may vary based on accuracy of provided inputs, DNS and hosting propagation requirements, and dependencies on third-party service integrations.

Scheduled maintenance activities may occur outside peak business hours with reasonable advance notice wherever operationally feasible, ensuring minimal disruption to your business operations.

Regulatory Compliance & Acceptable Use

Your Compliance Responsibilities

  • TRAI and DLT regulatory compliance for all messaging activities
  • DPDP 2023 adherence including proper consent mechanisms and opt-out procedures
  • Do-Not-Disturb (DND) registry compliance for telemarketing activities
  • Meta/WhatsApp platform policies and usage guidelines
  • Email marketing regulations and anti-spam requirements

Prohibited Activities

  • Spam or unsolicited bulk messaging
  • Misleading, deceptive, or abusive content
  • Illegal promotions or unauthorised marketing
  • Violations of third-party platform rules

Security & Data Protection

01

SSL Encryption

Industry-standard SSL certificates ensuring secure data transmission between your systems and our platform infrastructure.

02

Role-Based Access Control

Comprehensive RBAC implementation providing granular permission management and user access restrictions based on organisational requirements.

03

Audit Logging

Detailed audit trails maintaining comprehensive records of system activities, user actions, and data access patterns for compliance monitoring.

04

Regular Backups

Automated backup procedures ensuring data redundancy and recovery capabilities in accordance with industry best practices.

Whilst we implement reasonable security safeguards, no system achieves 100% security immunity. Users maintain responsibility for secure credential handling and infrastructure security when utilising bring-your-own (BYO) hosting arrangements.

Liability Limitations & Legal Framework

1

External Content

Our website may contain links to or embed third-party sites, videos, or tools. We neither endorse nor assume responsibility for external resource accuracy, availability, or security practices.

2

Liability Scope

To the fullest extent permitted by Indian law, TheReseller.co and affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from service usage or inability to use services.

3

Professional Advice

Content including pricing frameworks, scripts, templates, and guides constitutes general information only, not professional legal, financial, or tax advice. Consult qualified professionals for situation-specific guidance.

This disclaimer is governed by Indian laws with courts at Bhopal, Madhya Pradesh maintaining exclusive jurisdiction for dispute resolution, subject to prior good-faith resolution attempts as detailed in our Terms & Conditions.

Contact Information & Support

Get in Touch

For any queries, concerns, or clarifications regarding this disclaimer or our services, please reach out through our dedicated support channels. Our team is committed to providing comprehensive assistance and addressing your business requirements promptly.

WhatsApp Support

+91-99777-08399

Grievance Desk

Data & Policy Queries via email support

Quick Summary Reference

  • Information provided is general; services delivered "as is" basis
  • No guaranteed earnings or specific performance outcomes
  • Third-party policies and approvals remain beyond our control
  • Compliance with TRAI/DLT, DPDP, and anti-spam laws required
  • Limited liability with Bhopal, MP jurisdiction for disputes

Entity: M/s Brand Seller (TheReseller.co), India

We reserve the right to update this disclaimer for legal, technical, or operational reasons. The "Last Updated" date reflects the current version. Continued service usage implies acceptance of updated terms.

Contact & Company Information

Get in Touch with Us via:

📞 Call/WhatsApp: +91-99777-08399

📧 Email: support@thereseller.co

🌐 Website: www.thereseller.co

Follow Us:

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Company Details:

Company Name: M/s Brand Seller

GST Number: 23HEPPK0336M1Z7

Bank Account Details(Current Account) : Account Number: 50430200000659 IFSC: BARB0TARUJJ (5th char is zero)

Our Services Detailed Pages:

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