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Privacy Policy

Your privacy matters to us. This comprehensive policy explains how TheReseller.co collects, uses, and protects your personal data in compliance with India's Digital Personal Data Protection Act, 2023 (DPDP) and global best practices.

About TheReseller.co

This privacy policy applies to thereseller.co, our subdomains, and all associated services. We are M/s Brand Seller, operating as TheReseller.co in India, committed to maintaining the highest standards of data protection and transparency.

Effective Date: 18 September 2025
Last Updated: 18 September 2025
Entity: M/s Brand Seller (TheReseller.co)
GST: 23HEPPK0336M1Z7

Contact Information

  • Email: support@thereseller.co
  • WhatsApp: +91-99777-08399
  • Grievance Officer: Data Protection Desk

Data Collection & Sources

Data You Provide

  • Contact & business details: name, email, phone
  • Company information and GST details
  • Domain/hosting requirements
  • Billing and invoice information
  • Support messages and correspondence

Automatic Collection

  • Device information and IP address
  • Browser type and version
  • Pages viewed and session data
  • Approximate location data
  • Analytics via cookies and SDKs

Third-Party Sources

  • Payment confirmations from gateways
  • Lead data from advertising platforms
  • CRM integration data (Zoho)
  • WhatsApp Business Platform data
  • SMS and voice service providers

How We Use Your Data

01

Service Delivery

Setting up white-label portals on your domain, managing accounts, and ensuring seamless service delivery based on contractual obligations.

02

Customer Support

Providing assistance through WhatsApp, email, and calls to resolve queries, guide onboarding, and maintain service quality.

03

Compliance & Billing

Managing GST invoicing, maintaining legal compliance with Indian regulations, and processing payments securely.

04

Improvement & Analytics

Analysing usage patterns to enhance our services, fix issues, and develop new features based on user needs.

05

Marketing Communications

Sending relevant updates, promotional materials, and product information via WhatsApp, email, SMS, and calls with your consent.

06

Security & Fraud Prevention

Protecting our platform and users from security threats, following TRAI/DLT regulations, and maintaining system integrity.

Communication Preferences

WhatsApp, SMS & Voice Communications

By sharing your mobile number or initiating contact with us, you provide consent for communication via WhatsApp, SMS, and voice calls for service-related purposes including demos, onboarding assistance, invoice notifications, and important product updates.

We strictly adhere to TRAI/DLT regulations and respect DND preferences. You maintain full control over your communication preferences and can opt-out at any time.

To opt-out from marketing communications, simply reply "STOP" to any WhatsApp or SMS message, or email us at support@thereseller.co

Service Updates

Essential notifications about your account and services

Support Assistance

Technical help and query resolution

Marketing Messages

Promotional content with easy opt-out options

Payment Security & Financial Data

PCI-DSS Compliant Processing

All payment transactions are processed through industry-leading, PCI-DSS compliant payment gateways including Razorpay, Paytm, and CosmoFeed. These platforms maintain the highest security standards for handling financial data.

We receive only transaction confirmations and necessary invoice details to complete your service setup. Complete card numbers, UPI PINs, or other sensitive payment credentials are never stored on our servers.

Supported Payment Methods

  • All major credit and debit cards
  • UPI and digital wallets
  • Net banking from major Indian banks
  • EMI options where available

Cookies & Tracking Technologies

Analytics Cookies

Google Analytics and Microsoft Clarity help us understand website performance, user behaviour, and popular content areas to improve your browsing experience.

Functional Cookies

Essential cookies that enable core website functionality, remember your preferences, and maintain secure sessions throughout your visit.

Advertising Pixels

Meta Pixel and similar technologies from Google, LinkedIn help us show relevant advertisements and measure campaign effectiveness across platforms.

You can manage cookie preferences through your browser settings or our dedicated Cookie Policy. Most browsers allow you to block or delete cookies, though this may affect website functionality.

Data Sharing & Service Providers

We never sell your personal data to third parties. We only share limited, necessary data with trusted service providers who help us deliver and improve our services under strict contractual agreements.

Payment Processors

Razorpay, Paytm, CosmoFeed for secure transaction processing

Analytics & Advertising

Google, Meta, Microsoft, LinkedIn for insights and marketing

CRM & Support

Zoho, email providers, WhatsApp Business Platform

Telecom Services

SMS/voice DLT routes, IVR systems, toll-free providers

Hosting & Infrastructure

VPS/cPanel providers, cloud vendors as per your chosen plan

Contact & Company Information

Get in Touch with Us via:

📞 Call/WhatsApp: +91-99777-08399

📧 Email: support@thereseller.co

🌐 Website: www.thereseller.co

Follow Us:

📱 Instagram 📘 Facebook 📺 YouTube

Company Details:

Company Name: M/s Brand Seller

GST Number: 23HEPPK0336M1Z7

Bank Account Details(Current Account) : Account Number: 50430200000659 IFSC: BARB0TARUJJ (5th char is zero)

Our Services Detailed Pages:

© 2025 TheReseller.co — "Your Success, Your Brand, Your Profits."